Shipping policy
Order Processing
FREE SHIPPING TO THE USA
All orders are shipped and processed in 1-2 business days of your order being placed.
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information (where available).
Please note that orders placed on weekends and public holidays will be processed the next business day.
Estimated Delivery Times
Estimated delivery times, following processing and shipping times:
United States: 5-8 business days
Please note that although we always do our best to ensure orders are shipped and delivered to your door ASAP, these are estimated delivery times and may vary due to severe weather, carrier delays from extreme volume periods such as Christmas and black Friday, or other circumstances beyond our control.
We currently only offer shipping within the USA
Tracking Your Order
Once your order has been shipped, you'll receive an email with your tracking details (where available), allowing you to follow your parcel throughout its journey.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
Evorax LTD cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Orders
While we work closely with our shipping partners to ensure timely delivery, occasional delays can occur.
If your order has not arrived within 20 business days of dispatch, please contact our support team and we'll be happy to investigate your order.